Join us at Flow20

Renaissance Downtown, Chicago, April 27th – 29th

About Flow

The world is moving faster than ever before and software digital services are moving faster along with it.

With speed comes risk…and reward.

Flow 2020 is THE digital transformation event to help you take advantage of the opportunities that await and address risk proactively. Whether you’re in an IT or DevOps function, Flow will help you reach new levels of productivity by enabling you with frameworks and strategies to draw insights across your business and establish a proactive mindset.

Join us as we connect industry experts, customers, and partners across DevOps and digital services who are passionate about the technologies, tools, and best practices that deliver results and real rewards.

 

There’s no friction when there’s FLOW.

Why Attend

Join a community of your peers and change the way you work. Enjoy three days of thought leadership, education and training, more than 30 breakout sessions and hands-on workshops, live product demos, networking, fun, and so much more!

You will walk away with:

  • Best practices frameworks to manage complex resolution processes spanning tools and teams
  • First-hand customer stories to learn from, regardless of where you are in your IT and DevOps journey
  • Technical knowledge to directly apply to your job and improve productivity
  • In-depth networking among a “who’s who” of enterprise brand names­
  • Subject matter expertise to let you stay on top of the latest market trends
Flow20 Justification Letter

CONFERENCE PASS PRICING

Conference Pass

Get access to all sessions and events, including training, product expo hall, and evening networking events.

$495

Alumni Conference Pass

As a past attendee of Flow18 you qualify for our alumni discount pricing.

$395

Group Conference Pass

Want to send your team. Bring 3 or more of your colleagues and receive a discounted group rate.

$300

xMatters FLOW20 Call for Speakers is Now Open!

We are heading back to the windy city and we hope that you will join us next April in Chicago. Flow is returning for another year of training and education, networking, product innovation, and so much more fun! Be sure to mark your calendars for April 27-29, 2020.

Have a great story to tell? If you are interested in speaking at our event please submit to speak. Speaking is open to xMatters customers, future-customers, partners and anyone in the industry interested in these topics.


Topics:

  • Transforming your digital enterprise
  • Best practices in managing resolution processes through integrated tools
  • Establishing a connected ecosystem of tools, teams, and data
  • Managing agile initiatives such as DevOps alongside IT workflow
  • Driving efficiency and consistency in executing major incident management plans
  • Building a culture of collaboration across business and technical stakeholders
  • xMatters Flow Designer Use Cases (tips and tricks)

Call for Speaker Submissions


Questions, concerns or comments should be directed to the xMatters FLOW conference speaker team at speakers@xmatters.com.

Flow20 Agenda

7:00 AM - 7:00 PM

Registration

7:00 AM - 7:00 PM

Registration

8:00 AM - 9:00 AM

Breakfast

8:00 AM - 9:00 AM

Breakfast

9:00 AM - 12:00 PM

xMatters Administrator Workshop

This workshop is perfect for new xMatters administrators and existing administrators

9:00 AM - 12:00 PM

xMatters Administrator Workshop

This workshop is perfect for new xMatters administrators and existing administrators that could use a refresher, or are interested in how to get the most out of new features. We’ll cover all of xMatters from users to workflows. Looking for more in-depth coverage? Also, join us in the Users and Groups and Workflows workshop later in the day!

9:00 AM - 12:00 PM

xMatters Flow Designer

An overview of the different features and capabilities

9:00 AM - 12:00 PM

xMatters Flow Designer

An experienced xMatters consultant will show off the simplicity and ease with which anyone can design, build, and test their own toolchains. We’ll cover: - An overview of the different features and capabilities - Interface Overview - How to build a Flow - How to extend your current toolchains

12:00 PM - 1:00 PM

Lunch

12:00 PM - 1:00 PM

Lunch

1:00 PM - 3:15 PM

xMatters Users and Groups

Learn how to ensure that team members can act quickly when problems arise

1:00 PM - 3:15 PM

xMatters Users and Groups

Learn how to ensure that team members can act quickly when problems arise using our intuitive interface and highly configurable on-call scheduling. This workshop will show you how to identify on-call gaps, set an escalation path and see how your group is performing.

1:00 PM - 3:15 PM

REST APIs

This workshop will cover the basics of RESTful APIs using xMatters

1:00 PM - 3:15 PM

REST APIs

In this workshop we’ll cover the basics of RESTful APIs using xMatters. We’ll cover: - How to determine what information your integrated application is sending to xMatters - Using xMatters REST API endpoints - which ones, and when

3:30 PM - 5:00 PM

xMatters Workflows

This workshop will discuss xMatters Workflows

3:30 PM - 5:00 PM

xMatters Workflows

In this workshop we’ll discuss xMatters Workflows. We’ll review all the capabilities so you can maximize the use of xMatters with xMatters Workflows. No coding required with this workshop!

3:30 PM - 5:00 PM

Integration Demo

This session will demonstrate xMatters in action with other industry products

3:30 PM - 5:00 PM

Integration Demo

Interested in seeing xMatters integrated with other products? In this fast-paced session we’ll demonstrate xMatters in action with other industry products and services. The products and services covered will be revealed shortly before Flow.

5:30 PM - 8:00 PM

Welcome Reception

5:30 PM - 8:00 PM

Welcome Reception

Sponsors

Join us as we connect industry experts, customers, and partners across IT and DevOps, who are passionate about the latest technology, tools, and best practices.

As an official sponsor of Flow, you’ll be given a platform to engage with over 300 of the best and brightest in the industry. Engage in conversation, create new business opportunities, demo your products and services, and help shape the way attendees react to today’s shifting business needs.

Interested in being a sponsor at Flow? Contact us at sponsors@xmatters.com for more information.

Renaissance Downtown Chicago

1 West Upper Wacker Drive Chicago, IL 60601

Reserve

FAQ

Find answers to what you want to know about FLOW20

What are the dates for Flow 2020?

Pre-Conference Training Workshops - Monday, April 27th Main Conference - Tuesday, April 28th and Wednesday, April 29th

Where is Flow being held?

Flow will be in Chicago at the Renaissance Downtown Hotel 1 W. Wacker Drive Chicago, IL 60601

What are the registration fees?

Pre-Conference Workshops - Free Standard Pricing - $495 Alumni Pricing - $395* Group Discount (3+) - $300* *Contact the events team at events@xmatters.com for more information on how to get registration codes for alumni and group pricing.

If I want to send more than one person from my team, is there a group discount?

Absolutely! We strongly encourage you to bring other members of your team to Flow. If you register 3 or more team members you qualify for our special group discount pricing of $300 per person.

Can I attend just the pre-conference workshops?

To attend the pre-conference workshops, you must purchase a full conference pass and be registered for Flow20.

Are we allowed to bring a guest?

Yes. As a registered attendee you may bring a guest to attend the Welcome Reception and xFest Party. You may purchase a guest pass for $50. Note: Guests must be at least 21 years old.

What is the dress code?

Conference attire is casual. Temperatures in Chicago in April reach highs in the 60s, and lows in the 50s, so be sure to dress accordingly and bring a jacket.

How do I register for Flow?

You can register for Flow from the event website at http://www.xmatters.com/flow20

What form of payment is accepted?

When registering online you will be able to pay by credit card. We accept MasterCard, VISA, Discover, and American Express. Upon submitting your registration you will receive a confirmation email with a receipt of purchase.

If I'm not able to attend the event, can I send someone in my place?

If for any reason you are not able to attend, please contact the events team at events@xmatters.com. Your registration will be canceled, and a refund issued. If you would like to send another colleague in your place, that person will need register for the conference separately. We will not be able to swap the registration for you.

What's your cancellation policy?

You must submit all cancellations in writing to events@xmatters.com. A full refund will be issued if the cancellation is made prior to March 30th. Any cancellations received after March 30th will result in a $75 cancellation fee.

When should I plan to arrive and depart?

If you are planning to attend any of the pre-conference workshops on Monday, April 27th, then you should plan to arrive by Sunday evening, as training starts at 9:00 a.m. on Monday. If you only plan to attend the main conference, you can arrive on Monday, April 27th. The conference kicks off with a Welcome Reception at 5:30 p.m. on Monday evening. The conference will conclude by 3:00 p.m. on Wednesday, April 29th.

What is the closest airport?

The Renaissance Downtown hotel is located 12 miles from Chicago Midway and 18 miles from O'hare. Traffic can be heavy getting into downtown, so expect anywhere between a 30-45 minute taxi ride.

Is there a discounted group rate for the conference?

Yes. We have negotiated a discounted rate of $299/night (plus 17.4% tax)

How do I make a room reservation?

You can book a reservation by contacting the hotel directly over the phone or online. Be sure to mention xMatters to receive the discounted rate. To make a reservation over the phone, call +1 (800) 468-3571 Or book online at https://book.passkey.com/event/50000718/owner/2497/home

What do I do if I need to make a change or cancel a reservation?

If you need to make a change or cancel a reservation, please contact the hotel directly at (800) 468-3571.

What is the deadline to book a reservation?

The deadline to book your hotel reservation is March 30th. After this date rooms are based on availability and we cannot guarantee the discounted rate.